Shipping & returns

Shipping

Goods will be dispatched on regular working days, monday to fridays. Domestic are shipped through PostNL. International orders by FedEx.
When your order leaves our warehouse you will receive a tracking number via e-mail that can be used to track your order on www.tracktrace.nl or www.fedex.com.
Orders will be packed and shipped within one workingday.

STORE PICK UP
Store pick ups are ready in store same day. Within one hour of ordering your package will be ready to be picked up!

The Netherlands
standard: €6.- / 1-3 working days
Free shipping on NL orders above €100.-

EU 1 (BE/LU/DE)
Fedex: €10.- / 1-3 working days
Free shipping on EU1 orders above €200.-

EU 2 (AND/AUT/DK/FIN/FRA/GR/IRL/ITA/PRT/ESP/UK)
Fedex: €15.- / 1-3 working days
Free shipping on EU1 orders above €250.-

Rest of Europe
Fedex: €25.- / 2-5 working days
Free shipping on Rest of Europe orders above €350.-

US and Canada
Fedex: €25.- / 2-5 working days

Asia/Oceania (CHN/HKG/IDN/JPN/KOR/MAC/MYS/PHL/SGP/TWN/THA/VNM/AUS/NZL)
Fedex: €27.- / 3-10 working days

REST OF WORLD
Fedex: €50.- / 4-12 working days

 

Returns

You have the right to return/exchange your product within 14 days of receiving the goods. 
If you wish to do so please follow these steps:

  • send an email to service@maha-amsterdam.com requesting a return.
  • Include your order number and mentioning the product desired to return/exchange.
  • We will send you an authorization email
  • Send the package back to us.
  • Upon our inspection of the item(s) we will send you an exchange or refund.

Note: It's possible to drop off a return/exchange in store, but always send an return request email to: service@maha-amsterdam.com

sidenotes:
You have the right to open the package and check the contents but the product must be return unused. All original packaging, price labels, box etc shall be returned with the product without having been tampered with.
Sale items can be returned within 14 days.
For more information on return, please see the returns section in our general terms.

 

 

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