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Goods will be dispatched on regular working days, monday to fridays. Domestic are shipped through PostNL. International orders by FedEx or DPD.
When your order leaves our warehouse you will receive a tracking number via e-mail that can be used to track your order on www.tracktrace.nl or www.fedex.com.
Orders will be packed and shipped within one workingday.
STORE PICK UP
Store pick ups are ready in store same day. Within one hour of ordering your package will be ready to be picked up!
standard: €6.- / 1-3 working days
Free shipping on NL orders above €100.-
EU 1 (BE/LU/DE)
Fedex: €10.- / 1-3 working days
Free shipping on EU1 orders above €200.-
EU 2 (AND/AUT/DK/FIN/FRA/IRL/ITA/ESP/UK)
Fedex: €15.- / 1-3 working days
Free shipping on EU1 orders above €250.-
Rest of Europe
Fedex: €30.- / 2-5 working days
Free shipping on Rest of Europe orders above €350.-
US and Canada
Fedex: €25.- / 2-5 working days
Fedex: €30.- / 3-10 working days
REST OF WORLD
Fedex: €50.- / 4-12 working days
You have the right to return/exchange your product within 14 days of receiving the goods.
If you wish to do so please follow these steps:
Note: It's possible to drop off a return/exchange in store, but always send an return request email to: email@example.com
You have the right to open the package and check the contents but the product must be return unused. All original packaging, price labels, box etc shall be returned with the product without having been tampered with.
Sale items can be returned within 14 days. (Unless Final sale and stated otherwise).
You will be refunded within 2 weeks of receiving the return, when return has been checked accordingly.
For more information on returns and exchanges, please see the returns section in our terms and conditions.
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